Mont Cervin Palace | Zermatt ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Bahnhofstrasse 31, Zermatt, Switzerland, 3920

Mont Cervin Palace offers a luxurious 5-star experience with a comprehensive spa and a diverse range of restaurants. This Zermatt hotel is characterized by chalet-style accommodations, stunning views of the Matterhorn, and a dedicated team providing high-level service.

Rooms & Amenities

The hotel features various accommodations, including elegant suites and open-plan rooms with balconies that provide stunning views of the Matterhorn. All rooms include amenities such as free Wi-Fi and flat-screen TVs, ensuring a comfortable stay.

Dining Options

Dining options include a variety of on-site restaurants, with menus featuring fresh fish, local specialties, and classic mountain dishes such as raclette and fondue. Guests can relax in bars offering cocktails and cigars.

Leisure & Family Services

Leisure facilities encompass the Spa Nescens, covering 1700 m2, equipped with treatment rooms and relaxation spaces. A Kids Club is available for young guests, providing a dedicated area for games and activities.

Location & Transportation

Mont Cervin Palace is a short 10-minute walk from Zermatt's main attractions. Nearby transport includes bus stops such as Vispa and Getwingbruecke, facilitating easy access to the surrounding area, including scenic views at the Stellisee lake.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Alpine Single Room

Max:

1 person

195 sq. feet

Bed options:

1 Single bed

Mountain view

Coffee machine

Heating

room details

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Alpine 1-Bedroom Suite Matterhorn View

Max:

2 persons

650 sq. feet

Bed options:

2 Single beds

Mountain view

Shower

Coffee machine

room details

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Alpine Junior Suite

Max:

2 persons

435 sq. feet

Bed options:

2 Single beds

Mountain view

Coffee machine

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Zermatt400 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station1400 ft

Train400 ft

Bus

Bus stop 7.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
No parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Sports trainer

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Seasonal outdoor pool
Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities
Rollaway beds

Bathroom

Separate tub and shower
Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Bahnhofstrasse 31, Zermatt, Switzerland, 3920

Map view

street view

Bahnhofstrasse 31, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

1.2 mi

Moosstrasse

Gorner Gorge

1.0 mi

Sunnegga

1.5 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.2 mi

Theme Park

Forest Fun-Park Zermatt

3800 ft

Beach

Leisee

1.3 mi

Ski Area

Wolli park for beginners Sunnegga

1.5 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

4900 ft

Garden

Ricola Herb Garden

1.2 mi

Garden

Dossen Glacier Garden

1.9 mi

Zmutt Glacier

1.8 mi

Zmutt

1.8 mi

Bridge

Hangebrucke

1.9 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.0 mi

Beach

Grunsee

2.1 mi

Weiler Zmutt

Kapelle Mutt

1.8 mi

Nearby

Museum

Matterhorn Museum

700 ft

Cemetery

Mountaineer's Cemetery

900 ft

Church

St Peter's English Church

700 ft

Bridge

Photopoint Kirchbrucke bridge

900 ft

Church

Parish Church of St. Mauritius

1000 ft

Bahnhofstrasse

Walk of Climb

500 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

300 ft

Stellisee 3920 Zermatt

Stellisee

400 ft

Hohbalmen

1000 ft

Castor Mountain

1000 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

700 ft

Murmeli Brunnen

1200 ft

Denner Partner

1800 ft

Restaurants

Pizzeria Ristorante Molino

300 ft

Bahnhofstrasse 52 3920 Zermatt

Brown Cow

300 ft

Bahnhofstrasse 41 At the Unique Hotel Post

Walliserkanne

500 ft

32 Bahnhofstrasse

Myoko

300 ft

Tempel 6

The Factory

200 ft

Bahnhofstrasse 41 At Unique Hotel Post

Restaurant Whymper-Stube

500 ft

Bahnhofstrasse 80

Zermatterstubli

200 ft

Bahnhofstrasse 64 Cafe en Annexe du Tres Cote Restaurant Gastro le Gitan

Gee's

300 ft

70 Bahnhofstrasse

Ristorante La Dolce Vita

400 ft

Bahnhofstrasse 32

Reviews and Ratings

Reviews from guests about their experience.

58%

loved their spa retreat and can’t wait to return.

5.8/10

Guest rating

Rooms

8.4

Location

8.6

Service

9.2

Dining

8.4

4.5/5 based on 927 reviews

#30 of 107 hotels in Zermatt based on Tripadvisor

John

United States, March 2025

7.0/10

I had a fantastic stay at Mont Cervin Palace. The location was perfect, right in the heart of Zermatt, and the service from the staff was excellent. While my room was clean and well-equipped, I did notice some evening housekeeping oversight during my visit. Overall, I left with great memories and a desire to return.

Rooms

8.0

I booked an Alpine suite which was spacious and well-prepared upon arrival, although I found the evening cleaning to be lacking as beds were not made for my children and slippers weren't replaced during our stay.

Service

10.0

The concierge team was incredibly helpful, and from check-in to check-out, the staff, including the lovely Miss Giovanna and kind Mr. Giovanni, made me feel welcomed and attended to.

Location

8.0

The hotel is conveniently located on the main promenade, making it easy to stroll around the village, although getting to the ski lifts involves a bit of a taxi ride with gear.

Dining

9.0

I enjoyed a diverse breakfast buffet with excellent options like pancakes and eggs benedict, and the dining experience at the hotel's bar was good. I also appreciated the option for room service with the same great menu.

Facilities

9.0

The wellness area was beautiful, featuring both indoor and outdoor pools, saunas, and a variety of recreational options that were perfect after a day of activities.

Ken

United States, March 2025

5.8/10

My stay at Mont Cervin Palace was characterized by stunning views of the Matterhorn and superb spa facilities. However, the location was a bit far from the main ski lifts, which required some planning for transportation. Overall, the service was really good, with staff going out of their way to assist. The ambiance of the hotel made it a fantastic place to unwind after a day of activities.

Rooms

10.0

My Alpine Junior Suite was fantastic, offering a balcony with lovely mountain views. The well-appointed space made it incredibly comfortable.

Service

10.0

The concierge team was incredibly helpful, assisting with every request, from dining recommendations to arranging transportation. Their attentiveness truly enhanced my experience.

Location

8.0

Located right in the center of Zermatt, the hotel offered convenient access to shops and restaurants. Though I found the distance to the ski lifts a bit of a hassle, being in the middle of everything was a huge advantage.

Dining

9.0

Dining options within the hotel were high quality, with diverse and delicious menus. I also appreciated the gastronomic scene in Zermatt, which provided plenty of great alternatives.

Facilities

8.0

The spa facilities, including the outdoor heated pool, were simply really good, providing a relaxing escape after skiing. However, I did find the condition of the shower controls a bit fiddly.

David

United States, March 2025

5.4/10

My stay at Mont Cervin Palace was a mixed experience. The location was ideal, just a short distance from popular ski areas and surrounded by shops. The room was spacious and well-appointed, featuring a view of the slopes. However, I was disappointed by some inconsistencies in service during breakfast and cleaning. Overall, while there were highlights, I expected a more consistent level of luxury for the price I paid. 🌄🤔

Rooms

8.0

The room I stayed in was spacious and offered a nice view of the slopes, though it lacked the cozy charm of a traditional Swiss chalet.

Service

6.0

The service varied quite a bit; while some staff were friendly and helpful, I experienced awkward moments during breakfast with staff dropping cutlery and a lack of attention to details.

Location

9.0

Located conveniently in the center of Zermatt, the hotel is only a short walk from the ski lifts and surrounded by shopping, which is fantastic for those who enjoy being in the heart of things.

Dining

7.0

Breakfast offered a good variety, but the execution wasn't always perfect. I did enjoy the selection of fresh fruit and baked goods.

Facilities

9.0

The pool and spa facilities were beautiful and provided a relaxing atmosphere after long days, which was definitely a highlight of my stay.

Erik

United States, December 2024

5.2/10

My stay at Mont Cervin Palace was quite luxurious, with stunning views of the Matterhorn and a lovely spa that's perfect for unwinding after a day of hiking (or skiing!). The only downside was the location of some rooms, which involved a bit of a trek through subterranean passages, making it slightly less convenient. Overall, I highly recommend this wonderful hotel.

Rooms

8.0

I found my room to be spacious and well-appointed, with a stunning view of the Matterhorn. The bathroom was huge and had both a shower and a jacuzzi tub (which I loved!). However, I was aware that one needs to navigate some stairs and passageways to get to certain rooms, which could be inconvenient.

Service

10.0

The staff were friendly and attentive, genuinely enhancing my experience at the hotel. The concierge was particularly helpful, giving me useful suggestions and directions.

Location

9.0

The hotel is situated in a fantastic central area, making it easy to walk to stores, restaurants, and ski access points. I really enjoyed being close to everything Zermatt has to offer (although some rooms had a bit of a walk to enter the hotel).

Dining

9.0

Dining options were excellent, featuring a diverse breakfast buffet with a wide selection (I loved the eggs made to order!). I also enjoyed dinner at the hotel, which was good.

Facilities

10.0

The spa and pool area were a highlight for me. I loved the indoor/outdoor pool that allowed me to relax after a long day. The common area created a cozy atmosphere, perfect for winding down.

Stuart

United States, November 2024

5.8/10

My stay at Mont Cervin Palace was almost perfect. The location in the center of Zermatt made it easy to explore the village. I loved the stunning views of the Matterhorn from my room, but I found the room's size on the smaller side. The service was really good and made the experience nice, particularly the attentive breakfast staff.

Rooms

8.0

While the room I had was well-decorated, I found it rather small compared to what I expected. However, the quality of the bed and amenities made up for it. and the view of the mountains was lovely.

Service

10.0

The staff were incredibly friendly and attentive, always ready to assist with anything I needed. Their positive attitude truly enhanced my stay and made me feel welcomed throughout.

Location

9.0

The location is fantastic, right in the middle of everything in Zermatt. It's close to shops and restaurants, although a bit of a distance to the ski lifts, which meant I often opted for a quick taxi ride.

Dining

8.0

Breakfast was generous and offered a wide variety of choices, though I did miss having eggs made to order. The dining options at the hotel were solid, especially for a quick meal after a long day.

Facilities

9.0

I enjoyed the beautiful pool and spa facilities. They were the perfect place to unwind after activities. The gym was also well-equipped, adding to the overall positive experience.

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Mont Cervin Palace, Zermatt

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Family Services

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Room decor

Location

Reviews and Ratings