Mont Cervin Palace Hotel Zermatt, Zermatt
323US$
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Key details
About the Hotel
Bahnhofstrasse 31,
Zermatt,
Switzerland,
3920,
Valais
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
1 person
195 sq. feet
Bed options:
1 Single bed
Mountain view
Coffee machine
Heating
room details
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One-Bedroom Suite
Max:
2 persons
650 sq. feet
Bed options:
2 Single beds
Mountain view
Shower
Coffee machine
room details
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Junior Suite
Max:
2 persons
435 sq. feet
Bed options:
2 Single beds
Mountain view
Coffee machine
Heating
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- No parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Baggage storage
- Locker room
- Ski storage
- Elevator
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Ski school
- Hiking
- Cycling
- Tennis court
- Golf course
- Pool tables
- Table tennis
- Sports trainer
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Ski equipment rental
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Playpen
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Seasonal outdoor pool
- Seasonal indoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Location
Bahnhofstrasse 31,
Zermatt,
Switzerland,
3920,
Valais
Map view
street view
Bahnhofstrasse 31,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
ZermattSwitzerland
The Matterhorn
1.2
mi
Moosstrasse
Gorner Gorge
1.0
mi
Sunnegga
1.5
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.2
mi
Amusement & Theme Parks
Forest Fun-Park Zermatt
3800 ft
Beach
Leisee
1.3
mi
Ski Area
Wolli park for beginners Sunnegga
1.5
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
4900 ft
Garden
Ricola Herb Garden
1.2
mi
Garden
Dossen Glacier Garden
1.9
mi
Zmutt Glacier
1.8
mi
Zmutt
1.8
mi
Bridges
Hangebrucke
1.9
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.0
mi
Beach
Grunsee
2.1
mi
Weiler Zmutt
Kapelle Mutt
1.8
mi
Nearby
Museums
Matterhorn Museum
700 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
700 ft
Bridges
Photopoint Kirchbrucke bridge
900 ft
Church
Parish Church of St. Mauritius
1000 ft
Bahnhofstrasse
Walk of Climb
500 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
300 ft
Stellisee 3920 Zermatt
Stellisee
400 ft
Hohbalmen
1000 ft
Castor Mountain
1000 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1000 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1200 ft
Denner Partner
1800 ft
Restaurants
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Brown Cow
300 ft
Bahnhofstrasse 41 At the Unique Hotel Post
Walliserkanne
500 ft
32 Bahnhofstrasse
Myoko
300 ft
Tempel 6
The Factory
200 ft
Bahnhofstrasse 41 At Unique Hotel Post
Restaurant Whymper-Stube
500 ft
Bahnhofstrasse 80
Zermatterstubli
200 ft
Bahnhofstrasse 64 Cafe en Annexe du Tres Cote Restaurant Gastro le Gitan
Gee's
300 ft
70 Bahnhofstrasse
Ristorante La Dolce Vita
400 ft
Bahnhofstrasse 32
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.4
Location
8.6
Service
9.2
Dining
8.4
John
United States of America,
March
2025
7.0/10
I had a fantastic stay at Mont Cervin Palace. The location was perfect, right in the heart of Zermatt, and the service from the staff was excellent. While my room was clean and well-equipped, I did notice some evening housekeeping oversight during my visit. Overall, I left with great memories and a desire to return.
Rooms
8.0
I booked an Alpine suite which was spacious and well-prepared upon arrival, although I found the evening cleaning to be lacking as beds were not made for my children and slippers weren't replaced during our stay.
Service
10.0
The concierge team was incredibly helpful, and from check-in to check-out, the staff, including the lovely Miss Giovanna and kind Mr. Giovanni, made me feel welcomed and attended to.
Location
8.0
The hotel is conveniently located on the main promenade, making it easy to stroll around the village, although getting to the ski lifts involves a bit of a taxi ride with gear.
Dining
9.0
I enjoyed a diverse breakfast buffet with excellent options like pancakes and eggs benedict, and the dining experience at the hotel's bar was good. I also appreciated the option for room service with the same great menu.
Facilities
9.0
The wellness area was beautiful, featuring both indoor and outdoor pools, saunas, and a variety of recreational options that were perfect after a day of activities.
Ken
United States of America,
March
2025
5.8/10
My stay at Mont Cervin Palace was characterized by stunning views of the Matterhorn and superb spa facilities. However, the location was a bit far from the main ski lifts, which required some planning for transportation. Overall, the service was really good, with staff going out of their way to assist. The ambiance of the hotel made it a fantastic place to unwind after a day of activities.
Rooms
10.0
My Alpine Junior Suite was fantastic, offering a balcony with lovely mountain views. The well-appointed space made it incredibly comfortable.
Service
10.0
The concierge team was incredibly helpful, assisting with every request, from dining recommendations to arranging transportation. Their attentiveness truly enhanced my experience.
Location
8.0
Located right in the center of Zermatt, the hotel offered convenient access to shops and restaurants. Though I found the distance to the ski lifts a bit of a hassle, being in the middle of everything was a huge advantage.
Dining
9.0
Dining options within the hotel were high quality, with diverse and delicious menus. I also appreciated the gastronomic scene in Zermatt, which provided plenty of great alternatives.
Facilities
8.0
The spa facilities, including the outdoor heated pool, were simply really good, providing a relaxing escape after skiing. However, I did find the condition of the shower controls a bit fiddly.
David
United States of America,
March
2025
5.4/10
My stay at Mont Cervin Palace was a mixed experience. The location was ideal, just a short distance from popular ski areas and surrounded by shops. The room was spacious and well-appointed, featuring a view of the slopes. However, I was disappointed by some inconsistencies in service during breakfast and cleaning. Overall, while there were highlights, I expected a more consistent level of luxury for the price I paid. 🌄🤔
Rooms
8.0
The room I stayed in was spacious and offered a nice view of the slopes, though it lacked the cozy charm of a traditional Swiss chalet.
Service
6.0
The service varied quite a bit; while some staff were friendly and helpful, I experienced awkward moments during breakfast with staff dropping cutlery and a lack of attention to details.
Location
9.0
Located conveniently in the center of Zermatt, the hotel is only a short walk from the ski lifts and surrounded by shopping, which is fantastic for those who enjoy being in the heart of things.
Dining
7.0
Breakfast offered a good variety, but the execution wasn't always perfect. I did enjoy the selection of fresh fruit and baked goods.
Facilities
9.0
The pool and spa facilities were beautiful and provided a relaxing atmosphere after long days, which was definitely a highlight of my stay.
Erik
United States of America,
December
2024
5.2/10
My stay at Mont Cervin Palace was quite luxurious, with stunning views of the Matterhorn and a lovely spa that's perfect for unwinding after a day of hiking (or skiing!). The only downside was the location of some rooms, which involved a bit of a trek through subterranean passages, making it slightly less convenient. Overall, I highly recommend this wonderful hotel.
Rooms
8.0
I found my room to be spacious and well-appointed, with a stunning view of the Matterhorn. The bathroom was huge and had both a shower and a jacuzzi tub (which I loved!). However, I was aware that one needs to navigate some stairs and passageways to get to certain rooms, which could be inconvenient.
Service
10.0
The staff were friendly and attentive, genuinely enhancing my experience at the hotel. The concierge was particularly helpful, giving me useful suggestions and directions.
Location
9.0
The hotel is situated in a fantastic central area, making it easy to walk to stores, restaurants, and ski access points. I really enjoyed being close to everything Zermatt has to offer (although some rooms had a bit of a walk to enter the hotel).
Dining
9.0
Dining options were excellent, featuring a diverse breakfast buffet with a wide selection (I loved the eggs made to order!). I also enjoyed dinner at the hotel, which was good.
Facilities
10.0
The spa and pool area were a highlight for me. I loved the indoor/outdoor pool that allowed me to relax after a long day. The common area created a cozy atmosphere, perfect for winding down.
Stuart
United States of America,
November
2024
5.8/10
My stay at Mont Cervin Palace was almost perfect. The location in the center of Zermatt made it easy to explore the village. I loved the stunning views of the Matterhorn from my room, but I found the room's size on the smaller side. The service was really good and made the experience nice, particularly the attentive breakfast staff.
Rooms
8.0
While the room I had was well-decorated, I found it rather small compared to what I expected. However, the quality of the bed and amenities made up for it. and the view of the mountains was lovely.
Service
10.0
The staff were incredibly friendly and attentive, always ready to assist with anything I needed. Their positive attitude truly enhanced my stay and made me feel welcomed throughout.
Location
9.0
The location is fantastic, right in the middle of everything in Zermatt. It's close to shops and restaurants, although a bit of a distance to the ski lifts, which meant I often opted for a quick taxi ride.
Dining
8.0
Breakfast was generous and offered a wide variety of choices, though I did miss having eggs made to order. The dining options at the hotel were solid, especially for a quick meal after a long day.
Facilities
9.0
I enjoyed the beautiful pool and spa facilities. They were the perfect place to unwind after activities. The gym was also well-equipped, adding to the overall positive experience.
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